GENERAL
What is the TOPCARD and where is it valid?
The TOPCARD is a personal summer and winter season ticket for the mountain railroads in the three Swiss destinations of Davos Klosters, Flims Laax Falera and Arosa Lenzerheide. For the mountain railroads in the Jungfrau Ski Region, Engelberg-Titlis, Adelboden-Lenk and Aletsch Arena, the TOPCARD is also valid for three days during the winter season. The three days per region are already programmed on the card and you can pass straight through the turnstile.
When is my TOPCARD 2025/26 valid?
The TOPCARD ist valid as from the 1st of May 2025. The validity of the days of choice in the Jungfrau Ski Region, Engelberg-Titlis, Adelboden-Lenk and Aletsch Arena regions is limited to the winter season and is valid from November 1, 2025 to April 30, 2026 during the operating hours of the respective mountain railroad. The advance sale runs from February 1 to April 30, 2025.
Where can I purchase the TOPCARD?
You can purchase and load your TOPCARD directly online here: TOPCARD Arosa Lenzerheide – The card for summer & winter . If you purchase your TOPCARD in our online shop you can profit from an attractive loyalty program.
The TOPCARD is also available at www.topcard.info and at the ticket offices of the Flims Laax Falera, Davos Klosters and Arosa Lenzerheide mountain railways. The mountain railways of the four regions of choice cannot issue a TOPCARD.
Who can purchase the Family TOPCARD?
Parents with their own children. This also applies to single parents, couples with children, registered partners with children, and cohabiting couples with children. The common residence is crucial. Proof of residence confirmation from the municipality is required for two or more children.
What is FamilyPlus?
Your own Children aged 18 to 35 can be integrated into the family TOPCARD for an additional charge of 325 per child.
In which ski area should I buy my TOPCARD?
We recommend purchasing in the area where you ski most often. This way, you stay better connected to current information and are served where you spend the most time.
PAYMENT
When do I have to pay?
Payment is due immediately upon purchasing the TOPCARD 2025/26 at the cash desk or online.
How can I pay?
You can pay by credit card or TWINT in our online shop. At the ticket counters cash and card payments are accepted. You can also pay a maximum of 50% of the amount with Reka at the ticket counter, but you will not be able to participate in the loyalty program.
Which currencies are accepted?
CHF, EURO (at the seller’s exchange rate, change in CHF), Reka money (maximum 50% of the amount, only at the ticket counter).
RECEIPT OF THE TOPCARD
How do I receive my TOPCARD?
When purchasing online, you can reload your existing cards directly or select the option of collecting them at a till. When purchasing at the cash desk, you will receive the TOPCARD handed to you directly.
What do I need to have ready when purchasing the Family TOPCARD?
Valid photo IDs and proof of residence (for 3 or more children). A current photo of the persons applying.
Blended Families
For blended families, 2 children (regardless of which party) are included in the TOPCARD. For 3 or more children, they must share the same residence. For other configurations, please contact the respective mountain lift for information regarding the regulations, providing details of the exact situation.
AGE GROUPS AND RATES
AGE GROUPS
Which age group applies to me?
The age at the time of payment is relevant:
- Children: from the 6th birthday up to and including 12 years of age
- Youth: from the 13th birthday up to and including 17 years of age
- Adults: from the 18th birthday
Please bring a valid ID when purchasing.
Are toddlers up to and including 5 years free everywhere?
This depends on the regulations of the respective area. In certain valley lifts, children under 6 years may incur charges.
What regulation applies to children under 6 years?
Children up to their 6th birthday ride for free on mountain lifts when accompanied by adults or ski instructors (if in their class), excluding valley and practice ski lifts. To include children under 6 years in the family pass, you can visit us an one of our sales points.
Are adult children still considered part of the family?
With the TOPCARD, adult children (up to 35 years) can be included in the family pass for an additional fee (Family Plus). This is only possible at the time of purchase (contract conclusion). No Family Plus TOPCARDs will be issued afterward. For blended families, the respective mountain railway will gladly inform you which configurations are accepted.
RATES
What does a TOPCARD cost?
There is a pre-sale price for the TOPCARD valid for purchases until April 30, 2024, and the regular price starting May 1, 2025. You can find the prices here: ABB-LBB_Tarife_Winter-2024-25_Englisch.pdf or directly in our shop: TOPCARD Arosa Lenzerheide – The card for summer & winter .
Pre-sale price until April 30, 2025:
- Adults (from 18 years): CHF 1,300.—
- Youth (13-17 years): CHF 890.—
- Children (6-12 years): CHF 480.—
- Families: CHF 2,900.— including children up to 17 years
- Family Plus (children 18-35 years): CHF 325.—
Please note that for the pre-sale price, the date of payment is decisive, not the date of order.
Normal price from May 1, 2025:
- Adults: CHF 1,550.—
- Youth: CHF 1,035.—
- Children: CHF 545.—
- Families: CHF 3,150.—
- Family Plus (18-35 years): CHF 325.—
ILLNESS AND ACCIDENT
I can no longer use my TOPCARD due to illness or accident. Is there a possibility of a refund?
Yes. A doctor’s certificate is required for the refund.
How is the refund calculated?
The date of the accident or the onset of illness is relevant for calculating the refund. For family subscriptions, the reduction is first calculated based on individual prices. The resulting discount is deducted before calculating the refund. The following refunds will be granted from this amount:
- until the end of October: 80%
- until the end of November: 70%
- until the end of December: 60%
- until the end of January: 45%
- until the end of February: 30%
- from March 1: no refund
If you cannot use your TOPCARD for 30 days or more you can contact us to check if we pause your card and grant you a partial refund.
Refund requests can be made here: Submit a request – Arosa Lenzerheide
Is my TOPCARD valid every day continuously?
Except for the specified additional services, the use of lifts, slopes, and trails during normal daytime hours (without morning and night events) is included. The respective operating days of the mountain lifts apply. Due to weather conditions or technical issues, there may be restrictions on usage. Additionally, use may be linked to the purchase of an event ticket during special events (e.g., Mountain Bike World Cup in Lenzerheide).
PUBLIC TRANSPORT
Which public transport is included in the destinations?
AROSA LENZERHEIDE:
Information on the included public transport can be found here: oev-inklusive-informationsblatt-winter-englisch.pdf
DAVOS KLOSTERS and LAAX:
Details on the usage of public transport can be found here: Questions and answers about the TOPCARD | topcard.info
ADDRESS CHANGES:
If you buy your TOPCARD via our shop, you can create a customer account that is linked to discover.swiss. There you can make any address changes yourself and we can contact you on the basis of this data (mainly via e-mail).